You wont waste time by collecting keys at another place but at your chosen property. Your personal guest manager will welcome you and will show you everything of importance in the apartment. He will hand over the keys and he wont leave before he can see that you feel comfortable.
Please let us know your arrival time in advance including your flight number and the airport. Our reservation team will follow your fight online to arrange the correct meeting time. Unnecessary waiting time and additional fees can easily be avoided.
We try to keep flexible check-in and check-out times - please inform us about your favourite check-in/ check out time to find out if we can adjust our cleaning ladies schedule. Our usual check-in time is 3pm whereas our usual check out time is 11am.
An earlier bag-drop from about 11.30am on can always be arranged. We also can keep your luggage in case of a late flight.